Who's at fault? The company? The boy? The mother?
A child is and will always be a child. Internet nowadays has made people vulnerable and they are easily tempted.
Companies are there to make money. Of course it's none of their business if someone is falling through and buying on their website. Besides, they cannot always check if the person who is buying really owns the credit/debit card.
The other day, I had TV on in the background. There was this guessing game. Of course these lines are very expensive. Suddenly a voice of a child can be heard. The presenter asks the "participant"'s age, and after hearing 30, she asks the date of birth. And... you guessed it, the numbers did not add up.
A little later, the same voice was heard again. And here again the same questions were asked. This time all the numbers added up. So the presenter had no choice to continue the game with the participant.
Was she in the wrong?
She was only doing her job and once the "participant" gave the "correct" details, she could continue.
It wasn't the presenter's fault a child phoned.
Children nowadays are very resourceful. It's getting harder to check up on them. This becomes a scary thought. We need to be vigilant so our children KNOW the consequences of their actions.
In the first case, should the company have refunded the money? Perhaps. Or perhaps at least come halfway.
We live in a world which has come so small and so available to everybody. We have to educate our children to know the values and responsibilities.